Q It's hard for me to come in often because of work. Is a remote (non-face-to-face) consultation possible?
A If your symptoms are stable, you can start the intake and consultation remotely. However, an in-person visit is needed for an accurate diagnosis, herbal prescription, and assessment of your skin condition, and if eye involvement is suspected, we recommend an in-person evaluation first.
Detailed Answer
If your condition is stable and there are no warning signs, we can start a basic consultation remotely by listening to your symptoms and lifestyle patterns, which can save time before your first visit. However, an in-person visit is recommended because an accurate diagnosis and prescription require examining your skin appearance and constitution directly.
Korean Medicine Clinic Perspective
If eye involvement is suspected—such as eye redness or blurred vision—or if pustules suddenly worsen, we recommend first receiving an in-person evaluation here or at a nearby medical facility to rule out other problems. Dongjedang considers it best to continue whole-body treatment after safety has been confirmed.
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